The right kind of dissatisfaction is a mindset of constantly questioning the status quo and striving for more-than-incremental change. The wrong kind is constantly finding fault with the current situation, arguing that it is somebody else’s fault and assuming it’s somebody else’s responsibility to fix. Where the wrong kind of dissatisfaction (or the wrong kind of dissatisfied person) is demotivating, the right kind of dissatisfaction is highly inspiring. It’s also relatively rare, even among successful top executives.
However, dissatisfaction can be taught. Under the right conditions, it can be contagious.
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