13 August, 2017

M.T.A. Tries a New Tack During Delays: The Truth - The New York Times

M.T.A. Tries a New Tack During Delays: The Truth - The New York Times: "On my way home from work two Thursdays ago, the No. 3 train I was riding stopped suddenly, just before the 72nd Street station.

This, on the New York City subway, was not particularly unusual. But what happened afterward was.

“Ladies and gentlemen,” began the voice over the loudspeaker, sounding rattled. “I have bad news. A passenger just jumped in front of the train.”

Several people gasped. A woman near me jerked her head up from her phone, wearing an expression of horror. We riders did something not normally acceptable: We made eye contact with one another.

A train conductor or operator speaking of a death on the tracks without euphemism: We had never heard that before.

He was speaking with supervisors about how to proceed, the voice continued. There would be major delays. He was very sorry."

Nobody seemed annoyed about waiting. And that was most unusual of all.




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