Two Thoughts and a Question Answered:
An important part of being a good public servant is having a strong sense of the reality all around you. It is important if you’re in Congress to understand that you work for and within an institution no one trusts. When people don’t trust you, you should try to build trust. The word comprehensive is not, now, a trust builder. It is experienced as a four-syllable threat. So don’t be comprehensive if you don’t absolutely have to. Be simple, straight, quick and clear.
Why do senators and representatives forget they are not trusted? Some of them forget because they’ve been there a long time: When they arrived, Congress was respected. They can’t quite absorb the fact that it isn’t anymore.