The Truth: You grow to like people for whom you do nice things and hate people you harm.
Benjamin Franklin knew how to deal with haters.
Born in 1706 as the eighth of 17 children to a Massachusetts soap and candlestick maker, the chances Benjamin would go on to become a gentleman, scholar, scientist, statesman, musician, author, publisher and all-around general bad-ass were astronomically low, yet he did just that and more because he was a master of the game of personal politics.
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Students at Stanford University signed up for a two-hour experiment called “Measures of Performance” as a requirement to pass a class. Researchers divided them into two groups. One was told they would receive $1, or about $8 in today’s money. The other group was told they would receive $20, or about $150 in today’s money. The scientists then explained the students would be helping improve the research department by evaluating a new experiment. They were then led into a room where they had to use one hand to place wooden spools into a tray and remove them over and over again. A half-hour later, the task changed to turning square pegs clockwise on a flat board one-quarter spin at a time for half an hour. All the while, an experimenter watched and scribbled. It was one hour of torturous tedium with a guy watching and taking notes. After the hour was up, the researcher asked the student if he could do the school a favor on their way out by telling the next student scheduled to perform the tasks who was waiting outside that the experiment was fun and interesting. Finally, after lying, people in both groups – one with $1 in their pocket and one with $20 – filled out a survey in which they were asked their true feelings about the study. What do you think they said? Here’s a hint – one group not only lied to the person waiting outside but went on to report they loved repeatedly turning little wooden knobs. Which one do you think internalized the lie? On average, the people paid $1 reported the study was stimulating. The people paid $20 reported what they just went thorough was some astoundly boring-ass shit. Why the difference?
Source: www.tailoredexpressions.com
According to Festinger, both groups lied about the hour, but only one felt cognitive dissonance. It was as if the group paid $20 thought, “Well, that was awful, and I just lied about it, but they paid me a lot of money, so…no worries.” Their mental discomfort was quickly and easily dealt with by a nice external justification. The group paid $1 had no outside justification, so they turned inward. They altered their beliefs to salve their cerebral sunburn. This is why volunteering feels good and unpaid interns work so hard. Without an obvious outside reward you create an internal one.