In doing so, I’ve come to realize that dealing with ChatGPT is like working with an incredibly brilliant, hard-working — and occasionally hungover — intern. That’s become my mental model for considering the usefulness of ChatGPT.
Now, for any potential application, I think, “Would a dedicated but occasionally hungover intern working on this make things easier for me and my staff — or would the work required managing them end up being more effort than just doing it without their involvement?”
Seen from that perspective, ChatGPT or a hungover intern can still, for instance:
- Take down my patient’s history
- Create long-form written communication for patients and staff
- Explain highly technical information to patients simply with empathy and compassion