And over time, over the past 21 years even , I have seen these telecommunication companies develop. We all remember Bell Labs, and in the Netherlands, KPN Neherlab, when telecommunications companies were innovators, and they were the first to do many things, and when they did actual research.
And over the past 20 years, I’ve seen the extremely sad decline of all these communications companies into branding and financing bureaus, and this has impacted my own business, because I used to sell software, and now I sell services, because no one can buy my software anymore, because none of these telecommunications companies are technical companies anymore.
I spend a lot of time thinking about that, why? Why is that going on? And why is it bad? And that brings me to the central question of this presentation.
In any organization, in any company, in any group, any country and even any continent, what level of technical capability, do we need to retain? How technical do we need to stay to remain viable as a company or a country or a continent? And is there a point of no return?
If you outsource too much? Is there a point where you cannot go back and relearn how actually making things work?