Attention on 18F: The Bridge to Modern Government is Built from Both Sides: "The attention on the role of 18F obscures the larger issue: Modernizing legacy systems is not isolated to public agencies. CIOs in private and public sectors face this challenge all the time. Despite a commitment to building a 21st-century technology company or agency, complex change can easily feel like choosing between the devil you know versus the devil you don’t. Often, in the name of avoiding short-term risk, the choice is made to double down on outdated legacy IT, incurring the cost of retrofitting and ultimately delivering less-than-stellar service to customers and American citizens.
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