What Flannery O'Connor Got Right: Epiphanies Aren't Permanent - Joe Fassler - The Atlantic:
The fact that there's a brevity to human connection and human empathy—the fact that it goes away—might make you feel that we should not make a big deal that it was there at all. But of course we can't do that. We have to value the moments when a person is everything we'd hope this person would be, or became briefly something even better than she normally is. We need to give those moments the credit they're due. The glimpse of this capacity is part of what allows you to write characters who are so deeply flawed. Given that so much great literature is about staggering transgression, knowing that that capability of striving for something better is crucial for keeping you reading. O'Connor's view of humanity in these stories is that almost everybody's going to be found wanting much of the time. And we are. But you still want to cherish those moments when someone shows you they have the capacity to be better.