How I Led Change in the U.S. State Department Bureaucracy: "Leading change in any large organization is hard, and the U.S. Department of State is a seriously big bureaucracy. Until early November, I helped lead a relatively small (400-person) bureau within it. My experience as a digital leader in the Obama administration confirmed my optimism that change can come to large bureaucracies.
Witnessing both failure and success in government, I saw three common elements required to realize positive organizational change."
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