The Wilson Quarterly: A Small World After All? by Ethan Zuckerman: The limits of online information sources are a challenge both for us and for the people building the next generation of online tools. If we rigorously examine the media we’re encountering online, looking for topics and places we hear little about, we may be able to change our behavior, adding different and dissenting views to our social networks, seeking out new sources of news. But this task would be vastly easier if the architects of Internet tools took up the cause of helping to broaden worldviews. Facebook already notices that you’ve failed to “friend” a high school classmate and tries to connect you. It could look for strangers in Africa or India who share your interests and broker an introduction. Google tracks every search you undertake so it can more effectively target ads to you. It could also use that information to help you discover compelling content about topics you’ve never explored, adding a serendipity engine to its formidable search function.
Why aren’t engineers racing to build the new tools that will help unravel the mysteries of a connected world? They may be waiting for indicators that we want them and are ready to use them.