27 February, 2024

‘Naked-person-on-bus is surprisingly common’: meet the cool-headed controllers who really run the country

https://www.theguardian.com/uk-news/2024/feb/18/meet-the-cool-headed-controllers-who-really-run-the-country

When my train is delayed, or I find myself on a motorway suddenly closed, I don’t get irate. With a job like mine, you appreciate what’s happening behind the scenes. Trust me, countless people are working flat out to minimise disruption.