07 July, 2014
Will Uber Serve Customers With Disabilities? – Next City
Will Uber Serve Customers With Disabilities? – Next City: The ADA requires vehicles-for-hire to offer “reasonable accommodations” for wheelchair users, but “generally that phrase has meant nothing,” says Sandra Rosenbloom, an urban planning professor at the University of Texas-Austin and a transportation expert at the Urban Institute. And though wheelchair-accessible vehicles are rare both in the traditional taxi system and through rideshare services, traditional taxi companies are required in many cities to make some of their vehicles wheelchair-accessible. Companies like Uber and Lyft have no such obligation.